Watch Steve, an AIS Healthcare patient, share his experience with AIS Healthcare and how his TDD therapy has been truly life-changing.
Video transcript:
My name is Steven Donegan. In 1987 I was injured on the job for the state of Tennessee. Since that time I have been through 15 surgeries. I have had neurostimulators implanted, only to short out and have to have other surgeries to take those out and have others put back in. I have had every kind of shot, injection, trial. I’ve taken every pain medication you can think of. I figured it up one time and it was in excess of 10 to 15,000 pills per year I was taking. Constant pain was a way of life. And I will be honest and tell you, it was no life. Six years ago, Dr. Yelameli with Nashville Pain Center suggested I try a pain pump. Within two weeks of the pump being implanted, I was able to quit all of my medication. Right now, the only medication I take is supplied through you, AIS. It has changed my life. I now work part time for an apartment complex, I have gotten recertified to do the pools, I’m the pool guy. To the people of AIS, I would like to say thank you for the service you provide. You have changed my life so much that I can’t even begin to describe it. And from the bottom of my heart, I am truly thankful for AIS and the services you provide, the medication you provide, and the help you provide.
Watch Charles Lindzy, MD, a pain medicine specialist at Sage Interventional Pain Medicine in Indiana, and Elizabeth Hyla, ANP, from InvisionHealth in New York, discuss all the ways that AIS Healthcare has gone above and beyond to help them provide the best possible care to their patients. A patient named Steve also shares his life-changing experience with AIS Healthcare.
Video transcript:
On-screen copy:
A reliable supplier of high-quality medications
Charles Lindzy, MD:
I have been working with AIS for seven years now. They have been our supplier for our compounds for our intrathecal pain pumps. AIS offered a full breadth of compounds available to be put in the pump as well as their ability to prepare these in very specific formulations and concentrations. We’ve never had a problem with the compounds, they have always delivered exactly what has been ordered, and the delivery time has just been exceptional. Even in cases where we’ve needed things urgently, we’ve been able to get them the next day, usually early in the morning. It’s been fantastic.
Elizabeth Hyla, ANP:
I have been working with AIS for approximately 15 years, and I’m very happy that I have chosen this company for my intrathecal pain pump refills. The medications always come on time, they’re sterile, they’re properly boxed and they’re accurate.
On-screen copy:
A partner in patient care
Elizabeth Hyla, ANP:
I always feel comfortable when I call AIS. I call the pharmacists, I call the field manager, whomever I call I get a very prompt and accurate response, and I cannot tell you how invaluable that is for me. Without AIS support it would be very difficult to maintain the 85 pumps that I do currently have. And I’m certainly hoping to add more to my practice, and that would not be possible if I didn’t have a reliable company to back me.
Charles Lindzy, MD:
I would say the customer support has been a big difference for us, in that we have someone we can call immediately and get questions answered or problems resolved very quickly, and everybody has just been very nice to deal with. I just really recommend AIS as the company to use for intrathecal pain pump compounds.
On-screen copy:
A pharmacy that improves livesSteve, AIS Healthcare patient:
To the people of AIS, I would like to say thank you for the service you provide. Please know that what you do does make a difference. You have changed my life so much that I can’t even begin to describe it. And from the bottom of my heart, I am truly thankful for AIS and the services you provide, the medication you provide, and the help you provide.