More support for infusion patients

Advanced Infusion Care Centers (AICC) help patients with long- and short-term health conditions get access to the latest FDA-approved treatments. We treat a wide range of health needs, including conditions related to the brain, stomach, skin, immune system, lungs, and more. AICC provide a safe, comfortable place for patients to receive infusion and injection treatments. Instead of going to a hospital or getting care at home, you can come to one of our outpatient centers where care is delivered by experienced nurses under medical supervision.

AICC is designed to make your treatment experience easier. Patients choose us because:

• Appointments are on time — no long waits
• We offer comfort — recliners, quiet rooms, and friendly staff
• Care is personalized — you’re not just a number here
• It’s often more affordable — many patients have lower out-of-pocket costs than hospital-based care
• Our nurses are experts in infusion care — they’re specially trained, closely supported, and regularly evaluated to ensure you receive safe, high-quality treatment every time you visit

We give medications through an IV (infusion) or injection to help manage chronic conditions. These include:

• Autoimmune diseases (like rheumatoid arthritis or lupus)
• Neurologic conditions (like multiple sclerosis or myasthenia gravis)
• Digestive conditions (like Crohn’s disease or ulcerative colitis)
• Immune system problems (like primary immunodeficiency or Alpha-1)
• And many more!

Your doctor sends us a prescription, and our team gives the medication in a safe setting.

Yes. Your care is overseen by trained nurses and medical providers. We follow strict safety guidelines, and we’re ready to respond to any issues that may come up during your visit.

Once your doctor sends a referral to AICC, our team will:

• Contact your insurance to confirm coverage and let you know we have your prescription
• Let you know what to expect
• Reach out to schedule your appointment after we get authorization from your insurance company

You don’t need to do anything on your own — we’ll walk you through every step.

In most cases, yes. We work with a wide range of insurance providers, including Medicare and commercial plans. We also partner with manufacturers and patient advocacy programs to help you access any available financial assistance. Some programs may require your involvement, while others allow us to enroll you directly — either way, we’ll guide you through the process. We understand healthcare can be expensive, and our dedicated patient support team works hard to make sure you receive every benefit available. Before your first visit, we’ll walk you through any expected costs, so you’re never caught off guard.

Absolutely! You’re welcome to bring a guest with you to your appointment. Infusions can take time, so we’ve created a comfortable environment to help you relax. Our private infusion rooms feature cozy recliners, free Wi-Fi, streaming services, refreshments, and access to a refrigerator and microwave. Your comfort is our priority, and we’ll do everything we can to make your visit as pleasant as possible.

It depends on the medication. Some infusions take 30 minutes, others a few hours. We’ll let you know in advance how long to plan for.

Our infusion centers are open Monday through Friday, 8:30 AM to 5:00 PM — but your needs come first. If those hours don’t work for you, we offer flexible scheduling options outside of standard times whenever possible. Our team understands that life doesn’t stop for treatment, and we’ll do our best to find an appointment time that fits your schedule.

You can call us at 833.425.6868 or 480.562.6013.  Multilingual and translation capabilities are available upon request. 

Patients who have health insurance may still be required to pay for part of their care costs, called the patient cost share. This cost share is outlined in the Explanation of Benefits (EOB) from your insurance provider. The EOB arrives separately from your bill and explains how much our medication and services cost, and how much your insurance company will cover. You may receive a bill from Advanced Infusion Care Centers for any remaining amount. This amount is called the patient cost share, and is determined by your insurance plan.

AIS Healthcare offers a Financial Assistance Program (FAP) to help eligible AIS Healthcare patients who have concerns about being able to afford their medication. This could include those who do not have health insurance, do not have enough health insurance, or are not able to get government help, as well as those who are not able to pay for needed care based on their financial situation.
To apply, call us at 877.299.4371 and request that a financial assistance application form be sent to you, or download and complete this form.