This phone-based care management program acts as an extension of physicians’ practices. Our specially trained team helps clinics better serve patients between appointments while offering patients the access, communication and confidence they need.
Care Connect has a 95% patient satisfaction rate. Our Dallas-based program has also been recognized by URAC, a top independent industry accreditor.
This program is already covered in the core services offered by AIS Healthcare.
Care Connect offers an optimized care experience. The phone-based service engages patients, provides access to care and gives them access to around-the-clock nursing support and education.
Care Connect adds efficiency and simplicity while keeping providers informed. The care coordination program collects current, valuable patient information to help providers get ahead of problems while reducing unnecessary calls and improving workflows.
The Care Connect team consists of nurses and pharmacists trained in targeted drug delivery (TDD) pumps. They engage with patients over the phone to answer questions and resolve any issues that may have arisen, contacting the patients’ healthcare providers as appropriate.